In 2020, Payactiv released a short film titled, "We Heard You." Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Information technology & services. We strive to provide the best experience we can for our customers, and we're sorry that your initial experience did not meet the standard. We always try our best to do our job well, and your kind words make it all worthwhile. Get advice on achieving your financial goals and stay up to date on the day's top financial stories. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. I had a big issue n called for days. This site may be compensated through third party advertisers. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Learn more about Apollo.io Create a free account No credit card. This product doesn't have any reviews yet. Have a blessed day. Latest Reviews. banks. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Dont use Payactiv. information service that aims to provide you with information to help you make better decisions. :). Payactiv pay advance app isn't available on Finder right now. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Hi Angelica,We sincerely apologize for your negative experience. Oops! LoanPro. PayActiv earned its 4.7 score from GOBankingRates based on the following features. Our team will be in touch ASAP. This company offers employers and their employees the opportunity to access their earned wages before payday. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv The Dave mobile banking app is another app that allows cash advances of up to $500 with no credit check required, no interest charges and no late fees. This is the absolute worst app!! I wish I never started using this app, its so frustrating!!! Receive and send funds to other members. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Your earnings, spending and savings with you in control. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. PayActiv Pricing, Alternatives & More 2023 - Capterra We spend hundreds of hours researching the best HR and recruiting software so you dont have to. We always try our best to do our job well, and your kind words make it all worthwhile. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. If i could i would give 0 stars this app and the service they give is horrible . Payactiv Reviews - 2023 - Slashdot All Rights Reserved. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. You can click on the 'unsubscribe' link in the email at anytime. Its available to part-time and full-time salaried workers, as well as hourly workers. Its also one of the few cash advance apps Ive reviewed that offers cash advances. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. The platform has collectively provided employees with $5B+ in earned wage access. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. We always try our best to do our job well and your kind words make it all worthwhile. It works with existing systems and theres no cost to the business in offering Payactiv services as an employee benefit. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. Everybody! Hi Tasha,We sincerely apologize for your negative experience. I'm so grateful to have had the wonderful customer service he was able to provide for me. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. payactiv Reviews: What Is It Like to Work At payactiv? The offers for financial products you see on our platform come from companies who pay us. About Us - Payactiv Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv I should have listened! Have a wonderful day. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Confirm details with the provider you're interested in before making a decision. How many times can you use PayActiv in a pay period? She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. This rating has decreased by -17% over the last 12 months. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Traditional real estate investments are limited to people with significant financial resources. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. EWA has not worked for a while. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. Is Payactiv safe? Alan Davis was very awesome. Ned is the highlight of this company compared to the 25+ agents I've spoken too. Workers don't need permission to access earnings prior to payday. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Agent assisted me and resolved my issues very quickly. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. It has been a week. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Its an app that people can use just like a regular wallet to store their card details and information. PayActiv Review | Is It Right For You - YouTube Hi Regina,Thank you for taking the time to write a review about your experience. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . Funds accessed using Payactiv will show as a deduction on your next paycheck. It goes against our guidelines to offer incentives for reviews. :). If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Run! This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Have a blessed day. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. I called three to four times the last two days and Im so glad I got Natalie this time. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). They will transfer you 20 times and no knows where your money is. You can receive a cash advance of up to 50% of a day's pay. I always have a problem and no one can fix it. One of our representatives will be reaching out to you shortly to assist you. Literally the best agent ever! The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. :), Zachery Marshall has amazing customer service! Yes. Be sure to include your Employer's name, Employee ID, and Mobile number. Consider a provider that doesnt require you to work for a partner company instead. Indeed Featured review. When comparing offers or services, verify relevant information with the institution or provider's site. No loansyour money, in your hands. To resolve your issue we need your account details. World's #1 Fraud. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. If your employer doesnt partner with Payactiv, then this provider might not be worth the trouble. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. Have a blessed day. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. One of our representatives will be reaching out to you shortly to assist you. One of our representatives will be reaching out to you shortly to assist you. A team member will be in touch ASAP. We use dedicated people and clever technology to safeguard our platform. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. This makes it one of the few cash advance providers that doesnt require a bank account. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Anyways 5/5 for Davis M! The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. We'd like to turn this around and resolve your issue ASAP. They treat you like family. We'd like to turn this around and resolve your issue ASAP. . Companies can ask for reviews via automatic invitations. 1 Standard rates for data and messaging may apply from your wireless provider. Hi Hadar,We sincerely apologize for the inconvenience. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Since its inception in 2012, the company has worked with over 1500 organizations and served 2 million+ users to collectively withdraw over $5B in earned wages. Hi Contrast,Thank you for taking the time to write a review about your experience. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. I appreciate the patience, going the extra mile, and not once being rude! +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. Zachary Marshall gave me the best customer service that Ive ever had!! Just send an email to support@payactiv.com. Like I said, I do want to thank him again for this. How do businesses offer Payactiv to their employees? Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. However, we'd like to learn more about your situation and what exactly happened. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. They tell ya they cant do anything to contact the merchant. I apologize for my frustrations with the previous agents, and am greatly appreciative that I was able to get my concern resolved in such an expedient manner. Read Customer Service Reviews of www.payactiv.com - Trustpilot Payactiv costs nothing to the employer. Join today. We always try our best to do our job well and your kind words make it all worthwhile. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. 5000+ G2 reviews. If youre considering using Payactiv, here are a few things to know. Our information is based on independent research and may differ from what you see from a financial institution or service provider. There are no fees or interest charges associated with your payday cash advance. As a next step you can visit the Payactiv website or read our research on the Best Financial Wellness Software. Head to our FAQ page for answers to common questions regarding Payactiv services. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Thanks to both of them for getting this resolved n the excellent customer service. We think it's important for you to understand how we make money. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. One of our representatives will be reaching out to you shortly to assist you. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Thank you Mr. Davis. A co worker of mine tried to warn me about pay active. research/editorial team. We're available 24/7/365. Comes with the option to change your due date so you wont fall behind on repayments. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Credit Karma is committed to ensuring digital accessibility for people with disabilities. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. Payactiv SDS-IT's financial review - apollo.io There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. Have a blessed day. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. He was so helpful and I appreciate him so much. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv But a small percentage of users didn't have a seamless experience. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Payactiv works by partnering with employers to offer advances on their earned wages. . Learn how its rewards program works and see if the card is right for you. Send funds by phone number. Please try again later. 2023 Trustpilot, Inc. All rights reserved. I was extremely frustrated before calling and speaking with Ava. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. Get connected with multiple lenders you might qualify with even if you have bad credit.