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DIA also regulates hotels, motels, and inns (including bed-and-breakfast inns). and food processing plants. If the Board determines that there is probable cause for violation of board code or administrative rules you maybe asked to testify at the formal hearing. 321 East 12th Street. No one will receive information regarding it. Before the facilities close, the state has appointed a temporary manager of the facilities.The affected nursing/skilled nursing facilities are:Webster Post Acute Rehabilitation (also known as Fort Dodge Villa Care Center) in Fort DodgeHumboldt Wellness and Rehabilitation (also known as Humboldt Care Center) in HumboldtTimber City Wellness and Rehabilitation (also known as Crestridge Care Center) in MaquoketaMadison Wellness and Rehabilitation (also known as Winterset Care Center North) in WintersetThe affected assisted living facilities are:Villa Cottages in Fort Dodge Madison Square Assisted Living and Memory Care in WintersetPrevious coverage: Saatva Mattress Review: Our Pick for the Best Overall Bed of 2023, We Found 12 Cute Planters and Flower Pots That Cost Less Than $25, Here's Where to Watch and Stream Marvel's 'Ant Man and the Wasp: Quantumania' Online. view historical versions. The Health Facilities Division is the designated state survey and certification agency, responsible for state licensure and federal certification of Medicare and Medicaid programs and other health care providers and suppliers operating in the state of Iowa. . The three members of the board are appointed to represent employers, employees, and the general public. The Iowa Department of Inspections and Appeals has proposed a total of $105,250 in state fines against the six homes. Here's a look at the age of pending complaints now before the Iowa Department of Inspections and Appeals, the state agency that oversees nursing homes, hospices, surgical centers, dialysis centers and other medical facilities in Iowa: Pending complaints against Iowa nursing homes: Filed 30-60 days ago: 80 cases Filed 60-90 days ago: 85 cases Home; Organizations; Inspections and Appeals Department; Inspections and Appeals Department Open For Comment 4; All 205; ARC 6911C. The licensee of a nursing facility shall be responsible for the provision and maintenance of a safe environment for residents and personnel. Non-accredited hospitals are surveyed by DIA to determine compliance with Medicare CoP. hbbd```b``3@$:df`r!d e9X0D.*@d4 Xb)-@3.d?w eO
Health facilities subject to DIAs oversight will interact with the department in a variety of ways. Who regulates nursing homes in Iowa? Rehabilitation hospitals are defined in Title 42 of the Code of Federal Regulations (CFR). The administrative assistant will send a letter to the complainant acknowledging that the complaint has been received and that it has been given to the board for action. The Iowa Department of Inspections and Appeals is looking into disturbing allegations at a southeast Iowa nursing home. A letter of receipt is mailed to the person filing the complaint. The Iowa Department of Inspections and Appeals recently proposed a $29,750 fine for the Timely Mission Nursing Home in Buffalo Center due to the Feb. 27 death of Virginia Olthoff. 321 East 12th Street Each unit, like DIA's major divisions, has Iowa Code-mandated duties and responsibilities. The Iowa Health Care Association says it is working with the state and other agencies to help the residents find a new home. These reports are divided into regions. hb```B ea Y $7A++Y s93O9ZPTB,Fk-p 4%(5TCF]vPeNddbr]PBI3pi )bTg FUf&*LL%+
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In 2021, the deputy administrator of the Iowa Department of Inspections and Appeals' Health Facilities Division, which regulates all Iowa nursing homes, left that agency and, within days, began . Get a list by city or county. It is important to do a thorough investigation this often involves interviewing numbers of persons and obtaining documents. STARTS RIGHT NOW. The mission of the State Public Defender is to provide high-quality legal representation to impoverished clients who are accused of committing crimes or involved in juvenile court matters. Hospitals are primarily devoted to the treatment or care for persons experiencing illness, injury, or deformity; for obstetrical care; or for chronic or convalescent care. The licensee is interviewed during the investigation. "I think we're confident that residents will find safe placement. The latest breaking updates, delivered straight to your email inbox. He collaborated with the information technology team in the design and development of a web-based application and award-winning website, rules.iowa.gov, that streamlined the regulatory review process. If problems are discovered during an inspection, the division can initiate corrective and/or disciplinary action to assure a facility's compliance with State and federal rules. They were previously owned by QHC Management. . Administrative law judges (ALJs) within the Administrative Hearings Division have the following responsibilities: The Administrative Hearings Division of DIA conducts administrative proceedings for nearly all State agencies and some local government agencies. Before the facilities close, the state has appointed a temporary manager of the facilities. After hours, on weekends, or holidays, contact:1-800-362-2178. endstream
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Learn how to apply for a social and charitable gambling license, Iowa Administrative Procedures Act, Iowa Code chapter 17A, Visit the Health Facilities Division online database, Visit the Employment Appeal Board website, Visit the Iowa Racing and Gaming Commission website, Preside over telephone or in-person hearings, Write proposed agency decisions in cases on many topics, including drivers licenses revocations and child abuse assessment proceedings, James Strohman,Chair, Labor Representative, Ashley Koopmans, Vice Chair, Public Representative, Myron Linn, Board Member, Management Representative. In cases of a planned closure, the 60-day advance notice goes to the Iowa Department of Inspections and Appeals, which inspects and regulates Iowa's care facilities, as well as the office of the Iowa Long-Term Care Ombudsman, which advocates for older Iowans. Medicaid fraud occurs when a Medicaid provider knowingly makes, or causes to be made, a false or misleading statement or representation for use in obtaining reimbursement from the medical assistance program. All current job listings for the department can be found on the State of Iowa career website. If you wish to file a complaint about an Illinois nursing home, call the Department's toll-free hotline at 1-800-252-4343. CNAs may apply for out of state reciprocity here to create an account and fill out application Apply DIA supports health facilities in Iowa with licensing, certifications, surveys (inspections), and more. Title 42 was last amended 2/01/2023. 240 0 obj
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Sen. Chuck Grassley sent a letter Thursday to Larry Johnson Jr., the director of the Iowa Department of Inspections and Appeals. The results in this box only correspond to those deficiencies with inspection narrative reports available. The woman, 82, was pronounced dead at. If you have questions it is best to contact the board administrator for direction. dia.iowa.gov. License holders may alsologin here to file a gambling report for 2021. SO RESIDENTS HAVE TIME TO SAFELY MOVE. The Iowa Department of Inspections and Appeals (DIA) is seeking nominations for the 2023 Governors Award for Quality Care in Health Care Facilities. THIS IS A BIG DEAL. Submit a complaint for DIA to review about: In Iowa, only certified nursing assistants (CNAs), also referred to as nurse's aides, are placed on the Direct Care Worker Registry. DIA regulates food businesses like restaurants, bars (including those that only serve beverages), cafeterias, catering operations, mobile food trucks, farmers markets, temporary events, vending machines, grocery and convenience stores, home food processing establishments, and food processing plants and warehouses. Information on IDPH LTC Office Hours 11.5.21. If you are making report as a mandatory reporter, you must leave your name and contact information. The DIA HFD application has been upgraded and the URL has changed. In this role, he managed an organization with a $60 million budget and 220 employees in 19 offices throughout the state with the focus of providing the Constitutional right to counsel. Rule 481-58.52 - Incompetent resident. DIA provides oversight for nursing facilities, skilled nursing facilities, residential care facilities, intermediate care facilities for the intellectually disabled, hospitals, hospices, home health agencies, programs and facilities caring for children, assisted living programs, and elder group homes. Several Iowa care facilities for the elderly and disabled have been cited recently for death, injury and resident abuse. The Food Code is based upon food safety recommendations developed by the Food and Drug Administration (FDA), in consultation with representatives from the food industry and regulators, and focuses on public health and the prevention of foodborne illness. Residents and family members were given about 48 hours' notice of the evacuation. Media inquiries must be made to the Division of Communications at 217-782-5750. Please update your bookmarks to the new URL. Welcome to the State of Iowas Administrative Rules Website. Fines are listed for the past three years if a home has made partial or full payment (fines under appeal are not included). In January, a 66-year-old woman at an Iowa hospice facility was mistakenly presumed dead. HERE TONIGHT, SIX CARE FACILITIES ACROSS THE STATE WILL SOON BE SHUTTING DOWN, FORCING MORE THAN 250 ELDERLY AND DISABLED IOWANS TO FIND A NEW PLACE TO LIVE. All complaints received in the office are given a case number and are treated as confidential even to the person complaining and the licensee. DIAs Health Facilities Division currently maintains a databasevia a separate website where you can search survey reports for specific healthcare facilities. Administrative law judges who work for DIA. Phone: (515) 725-3308 or (866) 236-1430. The facilities are all owned by Blue Care Homes, LLC. DIA Health Facility Database. The closures mean that more than 260 residents are now searching for a new place to live. The Social and Charitable Gambling Unit administers Iowa Code Chapter 99B, which regulates games of skill or chance, raffles, bingo, social gambling and amusement devices. If you have concerns regarding a specific child care provider or child care business that is not meeting Iowa regulations, please contact the Iowa Child Care Complaint Hotline at 844-786-1296. WHILE WERE VERY CONFIDENT THAT THERE WILL BE SAFE HEALTH CARE PLACEMENT FOR THESE INDIVIDUALS, THEY MAY BE TRAVELING FARTHER AWAY FROM HOME THAN IN THE PAST, WHICH CAN CREATE ADDITIONAL STRAIN ON FAMILIES. Homepage Photo Credit: Monte Goodyk/Moment via Getty Images, Health Care Employment Agency Requirements [NEW], social and charitable gambling operations, find links to Iowa Code and Iowa Administrative Rules. Prior to working in the governors office, he practiced administrative law in Des Moines. 0
https://dia-hfd.iowa.gov CNAs may download the application for the Direct Care Worker Registry here. They are located in four different cities, including Fort Dodge, Winterset, Humboldt and Maquoketa.The Iowa Department of Inspections and Appeals (DIA) told KCCI that the owner of Blue Care Homes told regulators that they could no longer operate its facilities.The closures mean that more than 260 residents are now searching for a new place to live. DIA regulates games of skill or chance, raffles, bingo, social gambling and amusement devices in Iowa. The (DIA) said that the facilities are now in receivership by the state. The questioning may lead the licensee to determine who filed the complaint. They are located in four different cities, including Fort Dodge, Winterset, Humboldt and Maquoketa. Health Facilities Division personnel also investigate complaints alleging improper care or treatment of patients, residents, and tenants in licensed and certified entities. The board also hears appeals of rulings of the Occupational Safety and Health Administration (OSHA) and rulings of the Iowa Public Employees Retirement System (IPERS). Iowa Department of Inspections and Appeals addressing backlog of nursing home investigations after pandemic delays 12/28/2022 Biden breaks silence on his handling of classified documents: 'I have . Many patients in long-term care hospitals have transferred from an intensive care or critical care unit. Prior to the Statement of Charges the Board can not acknowledge that a complaint has been filed. The Iowa Department of Inspections and Appeals' Food and Consumer Safety Bureau is responsible for licensing and conducting inspections at food establishments (grocery stores, restaurants, and convenience stores), food processing plants, and hotels and motels. The Iowa Department of Inspections and Appeals (DIA) told KCCI that the owner of Blue Care Homes told regulators that they could no longer operate its facilities. If the person chooses to file a complaint, a complaint form and pre-addressed envelope stamped "confidential" will be mailed to them. 2010, must complete an assisted living management or nursing course within 6 months of hire. "I think we're confident that residents will find safe placement. For more information visit the Child Abuse page. The case was referred to New York Attorney General Letitia James' office. Larry Johnson, Jr., is the director of DIA. COVID-19 data comes from the most recent CMS report and is self-reported by nursing homes. Administrative Hearings & Legal Resources. Administrative Hearings & Legal Resources. The (DIA) said that the facilities are now in receivership by the state. Please be ready to provide identifying information and the whereabouts of the child. This would include, but is not limited to, billing for services not provided, charging Medicaid more than the reasonable value of the services and providing services that were medically unnecessary. Iowans interested in the administrative rules promulgated and administered by the department may access DIA's Rules Docket. Consumable hemp products do not include those intended to be introduced into the human body by any method of inhalation, which are prohibited under Iowa Code 204.14A. It also assures confidentiality, efficiency and accountability. AND SINCE THAT TIME, LAURA TERRELL HAS BEEN WORKING TO FIGURE OUT WHATS NEXT FOR THE RESIDENTS AND THE STAFF WHO CARE FOR THAT BLOCK. Six nursing and assisted living facilities across Iowa are shutting down. Des Moines, Iowa 50319-0083. Iowa Lottery set to launch $50-a-ticket scratch-off game with . Department of Inspections and Appeals of Iowa - Health Facilities Division. Reporting COVID-19 test results for Long Term Care facilities (5:54) 3.29.22. Hospices provide an alternative way to care for terminally-ill individuals, stressing palliative care (medical relief of pain), as opposed to curative or restorative care. of the department of inspections and appeals in the Iowa Administrative Code as follows: a. A long-term care hospital (LTCH) is certified as an acute-care hospital, and provides acute care for patients who stay for more than 25 days, on average. They were previously owned by QHC Management. The state of Iowa is covered by Fire Inspectors for flammable liquids (aboveground storage tank) plan reviews and inspections. In cases of a planned closure, the 60-day advance notice goes to the Iowa Department of Inspections and Appeals, which inspects and regulates Iowa's care facilities, as well as the office of the Iowa Long-Term Care Ombudsman, which advocates for older Iowans. Commonly referred to as nursing homes or long-term care (LTC) facilities, nursing facilities provide health-related care and services, including rehabilitation, for persons who require nursing care (for a physical or mental condition) and other services, in addition to room and board. The Iowa Department of Inspections and Appeals (DIA) within the Health Facilities Division informs the public of licensure status of nursing facilities, assisted living and other health facilities. Provides supervision and administration of quality nursing care and directs the hiring and training of all personnel in order to provide excellent resident care. THE COURT APPOINTED A TEMPORARY MANAGER TO KEEP THE FACILITIES RUNNING FOR THE NEXT SIX DAYS. 338 Homes with Infection-Related Deficiencies $12.8M in Penalties 75 Payment Suspensions 82% Average Nursing Home Staff Fully Vaccinated Against COVID-19 51% Average COVID-19 Staff Booster. DCW users (CNAs) however, may use a personal email address. Intermediate care facilities for individuals with anintellectual disability(ICF/IID) provide health or rehabilitation services for persons with an intellectual disability. KCCI AND I FIRST TOLD YOU ABOUT THIS IN BREAKING NEWS AT FIVE. The Department of Inspections and Appeals, Health Facilities Division, licenses . Webster Post Acute Rehabilitation (also known as Fort Dodge Villa Care Center) in Fort Dodge, Humboldt Wellness and Rehabilitation (also known as Humboldt Care Center) in Humboldt, Timber City Wellness and Rehabilitation (also known as Crestridge Care Center) in Maquoketa, Madison Wellness and Rehabilitation (also known as Winterset Care Center North) in Winterset, Madison Square Assisted Living and Memory Care in Winterset. The board receives 96 percent of its funding from the federal government based on the number of appeals heard and the time taken to render a decision. DIA-Regulated Health Facilities DIA supports health facilities in Iowa with licensing, certifications, surveys (inspections), and more. The complaint is confidential after it is received in our office. Critical access hospitals are defined in Iowa Code Chapter 135B and Title 42 of the Code of Federal Regulations (CFR). Complaints are a method of informing the board about a professional's action. There are specific RCFs for those who have intellectual disabilities, those who are mentally ill, and those who require care for dementia. The Child Advocacy Board ensures that the foster care system is working to place each Iowa foster child in a permanent home. The question will be how far away from home? In addition to unemployment cases, the board hears appeals involving peace officer issues and contractor registration requirements. Department of Inspections and Appeals Health Facilities Division Citation If, within thirty (30) days of the receipt of the citation, you: (1) do not request a formal hearing or; (2) withdraw . 2023, Hearst Television Inc. on behalf of KCCI-TV. Nursing homes are defined in Iowa Code Chapter 135C and Title 42 of the Code of Federal Regulations (CFR). Iowa Department of Inspections and Appeals. Nursing homes, assisted living programs, hospitals, etc. Six nursing and assisted living facilities across Iowa are shutting down.The facilities are all owned by Blue Care Homes, LLC. Hospices are defined in Iowa Code Chapter 135J and Title 42 of the Code of Federal Regulations (CFR). He was appointed to this role by Governor Kim Reynolds on March 1, 2019. The DIA said it was not allowed to conduct surveys during. Birth centers, 481Chapter 52; c. Hospices, 481Chapter 53; d. Residential care facilities, 481Chapters 57 and 60; e. Nursing facilities, 481Chapters 58, 59 and 61; 262 0 obj
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Iowa is also less expensive compared to the national average. Elder group homes are defined in Iowa Code Chapter 231B. Administrative Hearings & Legal Resources. Under Iowa Code Chapter 235E, the Department of Inspections and Appeals is now responsible for accepting reports of suspected dependent adult abuse in the following facilities and for completing evaluations of these reports: Health care facilities licensed in Iowa Code section 135C.1, Hospitals defined in Iowa Code section 135B.1, To request a hearing or receive further information, call the department at (515)281-4115, or write to the department to the attention of: Administrator, Division of Health Facilities, Department of Inspections and Appeals, Lucas State Office Building, Des Moines, Iowa 50319-0083. Intermediate care facilities for persons with mental illness (ICF/PMI) provide room and board and nursing care for those who primarily have a mental illness. NURSING HOME AND HOME HEALTH COMPLAINT HOTLINE Report complaints to Iowa Department of Inspections and Appeals by calling 1-877-686-0027 or in writing to: Iowa Department of Inspections and Appeals Health Facilities Division/Complaint Unit Lucas State Office Building 321 East 12th Street Des Moines, Iowa 50319-0083 CHILD CARE COMPLAINT HOTLINE The question will be how far away from home? Interactive Checklist for LTC Facilities Experiencing COVID-19 Outbreaks 3.2.22. Two weeks ago, the Iowa Capital Dispatch reported that the Iowa Department of Inspections and Appeals had 410 complaints pending against Iowa nursing homes that were at least 30 days old. Rule 481-58.54 - Special unit or facility dedicated to the care of persons with chronic confusion or a dementing illness (CCDI unit or facility) Learn more about the department and find links to Iowa Code and Iowa Administrative Rules. The department's administrative rules (Iowa Administrative Code 481-55) for the newly-createdIowa Code 135Q have been finalized and the new rules implementing HF2521 go into effect beginning Jan. 4, 2023. For additional information, contact: Office of the State Long-Term Care Ombudsman. THE QUESTION WILL BE HOW FAR AWAY FROM HOME WITH FEWER HEALTH CARE FACILITY OPTIONS IN RURAL IOWA? The Iowa Department of Inspections and Appeals fined the Glen Oaks Alzheimer's Special Care Center $10,000 for violating a resident's dignity after she was sent to a funeral home still alive. The Governor's Award recognizes Iowa health care facilities that offer unique or innovative activities to enhance the quality of care or quality of life for their residents. Staff from long-term care facilities may contact one of the following program coordinators for the following assigned areas. The affected nursing/skilled nursing facilities are: The affected assisted living facilities are: Hearst Television participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. While in college, he studied in Spain at the University of Sevilles School of Economics and Business. As we have started to see a number of rural nursing homes in Iowa close in recent years, and particularly in the last year, those numbers have dwindled and individuals that are seeking nursing home care are having to travel farther away from home," said Brent Willett, the president and CEO of Iowa Health Care Association. Elder group homes are licensed as a single-family residence operated to provide room, board, and personal care and health-related services for 3-5 . You may report provider fraud, waste or abuse by calling Iowa Medicaid Enterprise, Program Integrity Unit at 1-877-446-3787 (toll-free) or at 515-256-4615 (locally in Des Moines). State Licensing for Senior Communities and Care Services in Iowa. Under Iowa law board members are not allowed to discuss the complaint with anyone. If you are seeking to report dependent adult abuse in a nursing facility or hospital by a staff member, Monday through Friday, 8 a.m. to 4:30 p.m., contact the Department of Inspections and Appeals: 1-877-686-0027 or hfd_complaint@dia.iowa.gov. All complaints needing investigation are referred to the Department of Inspections and Appeals. The incident happened at the Water's Edge Rehab and Nursing Center in Port Jefferson, the Suffolk County Police Department tells PEOPLE in a statement. ARC 6909C. Iowa Code & Administrative Rules | Iowa Department of Inspections & Appeals Iowa Code & Administrative Rules Here you can find links to the sections of Iowa Code and Administrative Rules specifically relevant to the Department of Inspections and Appeals. Polk County long-term care facilities are split between the program coordinator for southwest Iowa and the program coordinator for southeast Iowa. The Iowa Racing and Gaming Commission regulates pari-mutuel dog and horse racing, commercial gambling facilities, sports wagering, and fantasy sports contests in Iowa. Governor Reynolds. Rule 481-58.53 - County care facilities. If any problems are discovered, DIA will work with the facility to ensure compliance with State and federal rules; department staff may also issue disciplinary action, if merited. Providers may select a vendor from this list to conduct the comprehensive preliminary background checks for provisional employment of employees or provisional participation by students. Applicants for positions in the Department of Inspections and Appeals must undergo a . 510 E 12th St., Ste. Health Facilities Division. Find out how to be added to the registry, how to transfer to the Iowa registry, how to transfer to another state registry, how to stay active on the registry, how to update your own information in the registry, and more. Information on deficiencies comes from a homes last three inspection cycles, or roughly three years in total. BRANT WILL AT THE PRESIDENT AND CEO OF THE IOWA HEALTH CARE ASSOCIATION, SAYS THIS MANY CLOSINGS HAS NEVER HAPPENED BEFORE OR HIS ORGANIZATION IS NOW HELPING TO QUICKLY PLACE ALL 250 TWINS IN A NEW HOME. View a sample petition for waiver. Hospitals, 481Chapter 51; b. An elder group home (EGH) is a single-family residence operated by a person who provides room, board, and personal care to three to five older adults who are not related to the person operating the residence. Part / Section. The Iowa Department of Inspections and Appeals said it was making up for the lost time when it comes to inspecting care facilities. After reviewing the investigation, the Board may decide to: Statement of Charges are available to the public upon request. Lucas State Office Building, Third Floor DIA staff is responsible for inspecting and licensing or certifying health care providers and suppliers, restaurants and grocery stores, social and charitable gambling operations, and hotels and motels. hearing; and (3) pay the penalty, the assessed penalty will be reduced by thirty-five percent (35%) pursuant to Iowa Code section 135C.43A (2013 . Boarding homesfive-year review of rules, amendments to ch 66 Published on 2/22/2023 . %%EOF
The Iowa Department of Inspections and Appeals (DIA) told KCCI that the owner of Blue Care Homes told regulators that they could no longer operate its facilities. Hospitals may be accredited by two different organizations: The Joint Commission or the American Osteopathic Association, both of which meet all Medicare conditions of participation (CoP), except the required provision of active treatment in psychiatric hospitals. Last month, a woman in New York was pronounced dead at a nursing home only to be discovered breathing nearly three hours later, police said. Chapter I. Health care facilities administrationfive-year review of rules, 50.3(3)"f," 50.6 to 50.9, 50.11 . Inspections and . Download the unredacted version of inspection reports, requested by ProPublica under the Freedom of Information Act, last updated April 2019. These services must follow a written plan of treatment established by each patients attending physician, in conjunction with agency staff. Tenants in ALPs are encouraged to participate in decision-making. That means they will eventually shut down. ITS UNCLEAR HOW FAR FAMILIES WILL NOW HAVE TO TRAVEL TO SEE THEIR LOVED ONES. Home health agencies (HHAs) provide skilled nursing services for patients in their homes, and at least one of the following other therapeutic services: physical, speech, or occupational therapy; or medical or social services of a home health aide. The Iowa Health Care Association says it is working with the state and other agencies to help the residents find a new home. 1 HEALTHCAREFACILITIES,Ch135C CHAPTER135C HEALTHCAREFACILITIES Cost-relatedsystems,249.12 Case-mix,non-casemix,andspecialpopulationnursingfacilityreimbursement Call the Abuse Hotline at 1-800-362-2178, available 24 hours a day, 7 days a week. (II) b. Members of the public have 20 days to comment on a rule from the date of publication. Program coordinator: Jolyn Meehan, jolyn.meehan@dia.iowa.gov or 515.281.4079 Bureau chief: Geri Paul, geri.paul@dia.iowa.gov or 515.205.4314 Polk County facilities served: 273 0 obj
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The Food and Consumer Safety Bureau is responsible for administering and enforcing the Iowa Food Code (Iowa Code Chapter 137F) by conducting food safety inspections at food establishments (grocery stores, restaurants, bars, farmers markets, home bakeries, convenience stores, etc.) Of those, 201 complaints - almost half the total number were more than 120 days old, and 24 unresolved complaints were at least a year old. Overview POSITION SUMMARY Area of Interest: Behavioral Health - Nursing; FTE/Hours per pay period: 1.0; Department: Residential Care; Shift: Monday - Friday, 8 .