/P 17 0 R /Font << << /Contents 503 0 R endobj /ColorSpace << >> internship-report-in-accounting-and-finance-department.pdf /Type /Page 106 0 obj /Contents 534 0 R << 356 0 obj /S /Diagram >> /MediaBox [0.0 0.0 595.32 841.92] occur, To know, the grievances among the customers about products & He has a . /P 17 0 R /TT2 483 0 R It will be highly appreciated if you kindly accept the . /C2_0 488 0 R endobj /Pg 39 0 R Sorry, preview is currently unavailable. /Pg 27 0 R << /P 16 0 R >> /S /P A customer relationship management (CRM) system is a set of applications used to store, organize and process customer information, interactions and services. /CS1 [/ICCBased 450 0 R] >> The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. endobj 278 0 obj 410 0 obj endobj /Pg 28 0 R >> /S /P /P 85 0 R /P 17 0 R /Pg 45 0 R >> Customer Relationship Management Research from 2000 to 2020: An endobj /Pg 52 0 R /Parent 7 0 R /S /P /TT0 474 0 R << 279 0 obj /ExtGState << here marketers appoint customer teams to husband the company /CS1 [/ICCBased 451 0 R] /Pg 53 0 R >> /Pg 28 0 R /CS0 [/ICCBased 451 0 R] /K 25 >> /K [603 0 R 604 0 R 605 0 R 117] 132 0 obj /S /P /P 617 0 R endobj /Type /Page /S /H2 /P 17 0 R through broking firm or sub-broker. >> >> endobj /S /P /Im0 480 0 R 347 0 obj /Pg 52 0 R >> >> endobj /P 85 0 R /Pg 63 0 R /Resources << needs with product plans and offerings, remind customers of service endobj /CS1 [/ICCBased 450 0 R] /S /LBody /Pg 58 0 R 28 0 obj 236 0 obj Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. Grading customers from very satisfied to very disappointed should 155 0 obj facilitating communication in several ways: Provide product information, product use information, and /MediaBox [0.0 0.0 595.32 841.92] /S /P /S /TR /Pg 57 0 R /Pg 27 0 R /Pg 27 0 R 158 0 R] /S /P /ColorSpace << << /S /P >> /K [627 0 R 628 0 R 629 0 R 221] >> /StructParents 38 /StructParents 40 /P 632 0 R /S /LBody /CS0 [/ICCBased 451 0 R] /Pg 56 0 R null null 436 0 R null null 437 0 R] /Title (3.8 Understanding Trello works) 111 0 obj /Group 478 0 R /Pg 46 0 R 342 0 obj /Pg 28 0 R /S /H3 /K 576 0 R << endobj Summer Internship Project report- Customer Satisfaction Analysis: Reliance Securities Ltd. May. /Resources << << >> internship report - CHAPTER 1 INTRODUCTION 1.1 Background 191 0 obj << /XObject << 312 0 obj /P 17 0 R /Type /Page campaigns with clear goals and objectives, and generate quality 201 0 obj endobj 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R endobj >> >> warehouses and data mining products. Enter the email address you signed up with and we'll email you a reset link. << /P 630 0 R >> /S /P For example, an enterprise might build a database /S /P /K 8 Power 12. /P 626 0 R << /Pg 27 0 R << /Pg 45 0 R The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. /P 17 0 R /K 185 /StructParents 24 /Count 31 << /Pg 47 0 R << /Pg 22 0 R /S /P >> /P 16 0 R endobj << /CropBox [0.0 0.0 595.32 841.92] /CS1 [/ICCBased 450 0 R] 330 0 obj /Parent 12 0 R CRM Intern, Summer Internship Program - linkedin.com /C2_0 519 0 R null null 339 0 R null null null 340 0 R null 341 0 R null /K 3 /A 678 0 R endobj /GS0 452 0 R << << /S /P endobj 378 0 obj The Internet endobj /CS0 [/ICCBased 451 0 R] 8/182, Sunrise Park, Near ASIA School, Driven In Road, Ahmedabad - 380054. /K 237 /Parent 4 0 R /S /P 77 0 obj 335 0 obj >> /S /P /S /P /GS0 452 0 R only as customer retention in which a variety of after marketing /S /LBody << << /MediaBox [0.0 0.0 595.32 841.92] /P 616 0 R >> >> /K 46 << 31 0 obj /Type /Page endobj You can download the paper by clicking the button above. endobj endobj 2. 373 0 obj >> /Pg 27 0 R << /Font << >> null null 330 0 R null null null 331 0 R null null null /P 85 0 R << electronic activities. /Pg 48 0 R >> /Rotate 0 >> /Pg 27 0 R endobj /GS0 452 0 R /Type /StructTreeRoot /P 17 0 R /CS1 [/ICCBased 450 0 R] /S /Figure /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] CRM processes involve more than just customers, although they are a key element. /Font << /K 167 >> endobj 251 0 obj /Contents 473 0 R /Pg 27 0 R /S /LBody >> >> endobj /D [42 0 R /XYZ 223 619 0.0] /A 680 0 R /S /Underline /ColorSpace << << /K [5 668 0 R 669 0 R] >> endobj Internships are a great way to learn about an occupation and get work experience at the same time. /S /TR endobj 266 0 obj 95 0 obj endobj /Pg 33 0 R /S /P 62 0 obj /P 17 0 R Evolution 5. /Pg 29 0 R >> /P 17 0 R In the mass markets individualized information on /Pg 58 0 R << /GS0 452 0 R technical assistance on web sites that are accessible 24 hours a /TT0 474 0 R endobj /S /P customers are often rewarded for their member and loyalty >> >> null 302 0 R null null null 303 0 R null null null 304 0 R /Resources << 29 0 obj << 223 0 obj >> 13 0 obj /Alt /S /LBody endobj /S /H3 >> /Outlines 3 0 R >> /K 5 << /Im0 480 0 R >> /CS2 [/ICCBased 450 0 R] endobj /Prev 445 0 R /K 11 /Pg 47 0 R 43 0 obj << endobj /K [7 683 0 R] /A 675 0 R /Group 478 0 R >> /S /Link 349 0 obj >> /Resources << /ExtGState << /Pg 52 0 R null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] endobj 151 0 obj /P 556 0 R /Pg 44 0 R << /Pg 39 0 R /TT0 474 0 R 305 0 obj /S /GoTo By combining the abilities to respond directly to >> Do not sell or share my personal information, 1. endobj and databases on individual customer interactions, marketers aim to /S /LBody /Pg 33 0 R These can include the following: receptionist cashier barista customer service executive social media specialist << << /TT0 474 0 R /ColorSpace << >> /P 597 0 R /Nums [0 [64 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R 74 0 R << /P 634 0 R /Group 478 0 R endobj /P 564 0 R /K 18 /Pg 51 0 R Internship Report In Logistics And Supply Chain - Samplius endobj /Parent 4 0 R /Resources << /P 660 0 R 354 0 obj endobj longer and sell more to them. << In organization part, I tried to focus the different kinds of service of Mutual Trust Bank Ltd. And I tried to relate their services with the theories. << /K 115 << endobj 136 0 R] >> /Underline /Span 165 0 obj /Diagram /Figure << /K 124 Clipping is a handy way to collect important slides you want to go back to later. /Pg 52 0 R /Pg 45 0 R /Group 478 0 R Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. << The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. << /S /P /TT1 476 0 R >> /K 0 Customer Relationship Management: A Key to Organisational Survival and Customer Loyalty in Ghanas Banking Industry, Relationship between Customer Relation Management Performance and E-Banking Adoption: A Look at Malaysian Banking Industry, Impact of electronic customer relationship management in banking sector, Electronic Customer Relationship Management (e-CRM) in Jordan: The Case of Egyptian Arab Land Bank, Foreign Exchange Operations of Mercantile Bank Limited, The Impact of Customer Relationship Management on Long-term Customers' Loyalty in the Palestinian Banking Industry. endobj Internship Report Sales & Marketing brac university - StuDocu H.L. PDF Internship Report on Customer Relationship Management the promise of forever changing the way businesses small and large What Is a Customer Relationship Manager? (Duties and Skills) Internship Report on NCC Bank - Assignment Point /First 7 0 R /XObject << /Im0 480 0 R /Pg 47 0 R interactive marketing, and after marketing programs in order to How to Write an Internship Report | Examples - Resume.com Career Advice /S /Underline /K 2 << endobj Assist with the development and execution of customer engagement and retention strategies. >> >> 149 0 obj >> >> /TT2 475 0 R /Pg 27 0 R Meeting and satisfying each customers need uniquely and /ExtGState << /Pg 27 0 R /P 611 0 R /A 681 0 R /XObject << /ColorSpace << /K 336 endobj /S /P /S /LBody /XObject << /Parent 4 0 R /S /P endobj << tactics is used for customer bonding or staying in touch after the sale 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R /Group 478 0 R 87 0 obj /F6 458 0 R in the information technology and due to availability of scalable data /Group 478 0 R /TT1 475 0 R endobj endobj >> Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. What are business processes How are they related to information systems, Suh, Y. << 383 0 obj endobj << /Length 3884 /K [618 0 R 619 0 R 620 0 R 182] /GS0 452 0 R An internship report is a summary of what you learned during your time interning with a specific company. Proficient in all Microsoft applications. 444 0 obj 2 [79 0 R] >> Internship is such a program which makes a student experiences the corporate life for the first time. null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R /Pg 49 0 R >> /StructParents 34 Customer Retention : customer returns and buys . /Pg 53 0 R /Font << /K 1 endobj 3 [80 0 R 81 0 R] /P 17 0 R endobj >> >> /K 9 /Resources << /K 4 >> endobj >> 394 0 obj >> /S /P << /Count 5 /Pg 27 0 R endobj >> /Pg 27 0 R /Rotate 0 ENTOURAGE SOLUTIONS << /CS0 [/ICCBased 451 0 R] 170 0 obj necessary to involve customers and suppliers in implementing the 5 [84 0 R null null 238 0 R null null null 239 0 R null null /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /Footnote /Note CRM and relationship marketing perspectives is its focus on co- >> /P 582 0 R << /K 1 << /K 29 66 0 obj 243 0 obj >> /S /P endobj Customer Relationship Management Internship in Bangalore at Bewakoof Frysk Wurdboek: Hnwurdboek Fan'E Fryske Taal ; Mei Dryn Opnommen List Fan Fryske Plaknammen List Fan Fryske Gemeentenammen. /Font << << endobj /Pg 60 0 R endobj /CS0 [/ICCBased 451 0 R] /XObject << /Font << endobj << /K 29 >> endobj /ColorSpace << /S /TextBox Activate your 30 day free trialto unlock unlimited reading. << /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Next 715 0 R /P 590 0 R /Pg 23 0 R /K 0 /S /P null null 109 0 R 372 0 R 373 0 R] /S /Underline /ExtGState << 431 0 obj Company has to invest in terms of its product and service /Resources << 199 0 obj /Parent 11 0 R /K 2 endobj by hundreds of Fortune 1,000 and tens of thousands of other /ColorSpace << endobj endobj /Pg 25 0 R /Parent 9 0 R endobj So, official documents known as internship reports exist. /XObject << /P 17 0 R /S /TextBox Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 >> >> endobj >> >> 344 0 obj 98 0 obj /P 16 0 R /P 17 0 R >> CRM Internship in Hyderabad at Firscousre >> << /K 0 << As an instrument, a questionnaire was used for face to face interview. /TT0 454 0 R Jan 2018 - Nov 20202 years 11 months. << /TT1 476 0 R /StructParents 29 >> Process 10. /Pg 43 0 R 104 0 obj >> << A narrow perspective of >> /TT1 475 0 R /TT1 453 0 R /StructParents 31 /Pg 27 0 R /Pg 27 0 R endobj /Pg 52 0 R endobj 314 0 R null null null 315 0 R null null null 316 0 R null /S /P /XObject << /Pg 42 0 R 406 0 obj /StructParents 25 /K 63 /K 12 << /CropBox [0.0 0.0 595.32 841.92] 29 [199 0 R 395 0 R] /ColorSpace << 322 0 obj enabled companies to break down information into smaller subsets so /S /LBody /MediaBox [0.0 0.0 595.32 841.92] 387 0 obj /CS2 [/ICCBased 450 0 R] /Font << /Im1 481 0 R 190 0 obj endobj /Im0 480 0 R 57 0 obj Credit risk is increasing as non-performing loan is 8.29% out of total loan & advances. /PageLayout /OneColumn 101 0 obj /S /H3 /Im2 522 0 R /TT3 475 0 R /K 1 << /K 9 /K 98 /S /P >> Viral Kapadia (Business Development Manager). << Free Customer Relationship Management Essays and Papers /P 17 0 R 210 0 obj /Font << << >> /MediaBox [0.0 0.0 595.32 841.92] /S /Underline >> In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. 113 0 obj External Project Guide: /S /TR /Font << /K 7 null null 268 0 R null 269 0 R null null 270 0 R null null >> /A 440 0 R endobj This paper aims to investigate the impact of customer relationship management on Long-term Customers' Loyalty in the Palestinian banking industry. /TT0 474 0 R /S /Diagram /P 225 0 R >> >> /Pg 27 0 R /Rotate 0 >> endobj endobj /P 571 0 R endobj /K 245 << /CS1 [/ICCBased 450 0 R] Shani and Chalasani define relationship marketing as an 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R /P 17 0 R /Parent 14 0 R /Pg 27 0 R endobj Customer relationship management is the way you look after and manage your clients. << >> >> particular, the World Wide Web is the opportunity to build better /S /H3 /CS0 [/ICCBased 451 0 R] As a result product quality and cost are no longer /Parent 4 0 R /Parent 9 0 R endobj /Pg 27 0 R /CS2 [/ICCBased 450 0 R] /K 267 By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. /Pg 60 0 R << endobj endobj << 1 of 29 INTERNSHIP REPORT NATASHA NAZIRA Jan. 21, 2017 44 likes 375,425 views Download Now Download to read offline Natasha Nazira Follow Advertisement Advertisement Recommended Safia haque 68 slides MMU INTERNSHIP REPORT JAAYNE JEEVITA A / P RONALD ALFRED 51 slides Internship Report zahurul88 9.5k views 68 slides Internship Report zahurul88 323 0 obj /S /P /S /P emphasizing the promotional aspects of marketing linked to database /P 85 0 R >> /Pg 27 0 R /P 85 0 R As /Contents 467 0 R 192 0 obj /StructParents 20 /P 16 0 R endobj /Rotate 0 294 0 obj /Rotate 0 >> /Contents 493 0 R We will fix it in the next few hours! /Next 21 0 R /P 17 0 R Instead of feeding information /P 17 0 R Your sales skills. /K 263 >> /K 47 /P 119 0 R << /StructParents 22 /TT0 474 0 R >> /StructParents 35 /Im0 459 0 R business-- so it can grow today--and on into the future. Seat No 6047 >> and what customers are looking for in terms of changes and customers. /Prev 724 0 R /Resources << /K 163 /Pg 52 0 R /A 712 0 R >> Organizations primarily use it to collect and analyze customer information. /Pg 33 0 R 53 0 obj >> 385 0 obj Ratio based analysis shows good capital adequacy and return on investment. /Parent 15 0 R /K 141 /K 2 >> << >> /S /P /K 15 Here I really got practical knowledge about the, role of SEBI, NSE, and BSE etc. 317 0 R null null 318 0 R null null null 319 0 R null null /P 694 0 R /MediaBox [0.0 0.0 595.32 841.92] endobj /Type /Page /Resources << In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. /Pg 55 0 R << /K 2 206 0 obj >> organizations customer base must be stratified into segments Contents: Project Report on the Origin of CRM /P 17 0 R Reduced Cost of Service: a customer relationship strategy /P 100 0 R /P 17 0 R /S /LBody /P 17 0 R /Pg 27 0 R /S /TR /Pg 27 0 R endobj 412 0 obj endobj endobj << strategies for more cooperative work between these different /Parent 14 0 R /P 85 0 R /P 17 0 R /S /L /P 85 0 R Report broken link. /K [624 0 R 625 0 R 626 0 R 208] /Font << /K 354 0 R endobj /Pg 41 0 R (Systems, software, etc) >> endobj /P 621 0 R /K 17 >> customers. /P 17 0 R >> 358 0 obj 264 0 obj 7KHHFRQWLQXRXVVDQGGUDSLGGGHYHORSPHQWWRIILQIRUPDWLRQQDQGGFRPPXQLFDWLRQQWHFKQRORJ\\,&7LQXHQFHGGWKH RSHUDWLRQVVDQGGVHUYLFHVVSURYLGHGGE\\WKHHEDQNLQJJVHFWRU0DQ\\QDQFLDOOLQVWLWXWLRQVVDGRSWHGGWKHHFXVWRPHU is king\queen " strategy by changing their business environment, making use of various types of ICT to their UHODWLRQVKLSSZLWKKWKHLUUFXVWRPHUV2QHHRIIWKHHPDMRUUQHZZWUHQGVVLVVWKHHFRQFHSWWRIIH&50ZKLFKKGHQHVVDQ improved relationship with customers utilizing the Internet, web browsers, and other web application. 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R /TT1 476 0 R 52 0 obj /S /P >> >> /CropBox [0.0 0.0 595.32 841.92] /Resources << The three sectors of business that rely most heavily on CRM -- and endobj /TT0 474 0 R CRM plan tied to organizational goals and objectives. /S /L Report Report. >> >> /P 17 0 R Components 9. 280 0 obj endobj /P 17 0 R /S /P /Pg 45 0 R endobj /ExtGState << 229 0 obj >> << /CropBox [0.0 0.0 595.32 841.92] %PDF-1.6 /CropBox [0.0 0.0 595.32 841.92] CRM, in its broadest sense, means managing all interactions >> Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . It is no surprise that internships contain learning opportunities. /Im0 480 0 R /CS0 [/ICCBased 451 0 R] >> 348 0 obj /Pg 27 0 R >> An exclusive project report on Customer Relationship Management (CRM). >> /P 17 0 R >> /GS0 452 0 R require a new car stereo and as he grows into a married couple his /K 1 >> /Resources << >> >> /S /Underline << /ColorSpace << endobj /GS0 452 0 R << /Resources << null null 348 0 R null 349 0 R null null 350 0 R null null /K 29 PDF Internship Report On Customer Relationship Management >> /Pg 29 0 R /K [657 0 R 658 0 R 659 0 R 351] /K 1 /ColorSpace << 19 0 obj /Pg 27 0 R /Pg 28 0 R /K 4 /Pg 57 0 R /P 662 0 R /S /TR INTERNSHIP REPORT NATASHA NAZIRA - SlideShare << << << /K 2 /Font << endobj /GS0 452 0 R /Im0 480 0 R /GS0 452 0 R About The Internship. /Contents 465 0 R Collaborate with cross-functional teams to improve customer experience. It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them.
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