Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. This is also happening to me. How do I find my Microsoft 365 admin? when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. While the account may be wrong, there may be other factors that can contribute to this error. After entering the unique code, you will be able to create a new password and sign in. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. Choose the account you want to sign in with. Also, a user needs to request a reset of the primary account, not the additional e-mail address. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Clear browser cached data on Microsoft Edge. When you see the account you're looking for, select Sign in. And we need to confirm with you that whether there is a prompt to let you select work or school account or Microsoft account when logging in. Why is there a voltage on my HDMI and coaxial cables? See, Step 2: Check products or services where you used your Microsoft account. Enter a different account or get a new one ." I use a different new account to sign in Microsoft. This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Business Tech Planet is compensated for referring traffic and business to these companies. my email address is - ***removed*** ***Personal information deleted by the moderator. Connect and share knowledge within a single location that is structured and easy to search. Restart the device, and install from https://portal.office.com/account to get the correct version. Enter a different account or get a new one. There is nothing that tells me what types of things I can enter. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. MS has got to fix this. The only valid ways to sign in are by using an email address, a Skype ID, or a phone number registered to the account. Could you please list in your post the exact steps that were done regarding user accounts, and what was done for passing from local to Microsoft account. Your independent source of Microsoft Office news, tips and advice since 1996, That Microsoft account doesnt exist. Then click on "Enable.". I decided to created another new Email account and start switching the good email to the new account because . Type the security code intoVerify your identity,then selectNext. However, clearing the cached data will help resolve stored data issues affecting account access. I cannot believe the idiocy of this design. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. I'm ready to switch to Linux. Hence, logging in with the affected account (Alias) will trigger the user ID error. All Microsoft accounts are either work/school or personal. The common error is accompanied by a message that reads: That Microsoft account doesnt exist. How do I align things in the following tabular environment? The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": Enter a different account or get a new one. It looks like theres already an account with [emailprotected]????.com. Copyright Windows Report 2023. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Hi so i restarted my HP laptop and i'm setting it up. We won't spam you. I had deactivated all possible Settings in Privacy settings. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. Type the requested information and selectSend code. Enter a different account or get a new one. What Is the Difference Between 'Man' And 'Son of Man' in Num 23:19? Slot in the Microsoft user ID that needs to be recovered. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Enter a different account or get a new one" when opening outlook through Power Automate. I know the account is valid because it is the same one I am using in this forum. There you have all the information needed to fix the Microsoft account doesnt exist issue on your PC. I am not using Outlook anymoreOn Mac the Search function also was not working. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. The previous emails from Microsoft will show your account name. But, I get a message saying "The Microsoft account doesn't exist. Fix the damned product I pay for every single year, again and again and again. Replied on March 4, 2023. It looks like this isn't a Microsoft account. Youre trying to login and get an error like this: That Microsoft account doesnt exist. Enter the email address, phone number, or Skype name you use to sign in then select Next. From there, click on the control and customize option. function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. It was not necessary and just interfered with her sign-in under her work account. Well, cached data stores all previous elements of data preventing access again. I set mine up some time ago, personally, with my aol account. "That Microsoft account doesn't exist. Now click on "All services.". If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. Read along and see how you can delete the cached data to resolve the issue of your Microsoft account not existing. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I have the same problem. This is absolutely maddening. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Everyday Backups - protecting your documents, photos and personal info, Solving Theres already an account Microsoft login problem, Deleting Microsoft accounts gets man two years jail, Rainbow gradient or effect in Office, Word or PowerPoint, Make a transparent shape to mask a photo in Word, PowerPoint and more, Transparency Color problem and fix for Microsoft Office, Beware OneNote .one files as virus carriers. Microsoft blocks Excel XLL add-ins at last! I have dealt with this before. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. I'm retired and just want to look at the news and leave comments and don't GAF about accounts and signing in and administrators and work/school. Its quite possible for someone to use the same email address as both a work and personal Microsoft account. Georges C. Independent Advisor. This is an easy fix that I could not find on the Microsoft support fo. From an existing and active e-mail address, send an email to the user ID in question to see if it will bounce back (mailer-daemon) or get delivered. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Enter the email address, phone number, or Skype name you use to sign in then selectNext. It only takes a minute to sign up. That Microsoft account doesn't exist. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. Did this under Settings gear, Accounts, My Info. From there, check to see if your device is enabled. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. Username lookup. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Then, check for previous emails from Microsoft. So set up something, even if you have to open a new email account at Outlook.com or aol or whatever else it will take. I do not know how they are translated in English it was something like "experience online content". Ensure that your Username and ID actually exist. Super User is a question and answer site for computer enthusiasts and power users. In-depth step by step guide [with screenshots] Check device enrolment. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. Clearing your browser cache canfree up storage spaceandresolve webpage How To Clear The Cache In Safari (macOS, iOS, & iPadOS). In reply to Greg Carmack's post on March 9, 2022. If its you, go back and sign in. You can unsubscribe at any time, of course. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. Ashish holds a Bachelor's in Computer Engineering and is a veteran Windows and Xbox user. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? Usually this error appears because of a simple typo. A local account is like setting up another user, but it's only on that one computer. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. We've created this blog to share our knowledge and make tech simple, so you can make use of all the fantastic technology available to your business. Dont know if that is the work around..but something clicked for me to get by it didnt recognize me. Check your Microsoft account names under Email & accounts. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. Remember, if that fixes it, you can always add the account back in later. Microsoft allows company-based admin users to effectively mitigate issues with unauthorized access by blocking access to accounts on devices that are not part of the organization. Try out a couple of familiar usernames and passwords variation that might been have used recently. I haven't been able to find a way to set that up right out of the box, though. Power Platform Integration - Better Together! I believe I've got the bottom of it. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Then when you go back to the MS login screen and hit the back arrow it goes to the local account creation screen. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Gmx Email The Email You Entered Doesnt Exist.It only takes a few simple steps to create an email alias in your gmx account. Thank you for posting to Microsoft Community. Use an alternate account to sign in (if one exists) or sign up for another one. Click on More options, illustrated by three dots. For email accounts, it should be within 365 days. If not, select the checkbox next to the device. Do you need it? Enter a different account or get a new one". My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Not associated with Microsoft. Created by Anand Khanse, MVP. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Power Platform and Dynamics 365 Integrations. The steps below are on how to clear cached data on Google chrome. On Your Dashboard, click on click Schedule next exam button to select your exam. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. The thing just stops you cold until you satisfy it with a MICROSOFT account, but it won't tell you what a Microsoft account even is. Since I'm now joined, I can't check where the option is now. For Windows devices, try the following troubleshooting methods. That Microsoft account doesn't exist. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Microsoft Office upcoming support end datechecklist. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. This is a common error among Microsoft users encountering the error under consideration. Thanks for reaching us out here in the community. If you previously had your account access blocked and now you have access back into your account, you may be wondering why youre still getting this error. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. They try to login into Microsoft using an email that is an additional address added to an account rather than the primary user id of the account itself. How to Generate Art from Text Using Simplified AI Art Generator? I just set my Microsoft Edge for email default app after Microsoft sent me pop-up when I tried logging in my Microsoft Outlook. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. What can a lawyer do if the client wants him to be acquitted of everything despite serious evidence? In Microsoft PowerAutomate (previously called Microsoft Flow), Approvals are a great way to automate the sign-off on a process or document. Enter a different account or get a new one. But, I get a message saying "The Microsoft account doesn't exist.